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The Enterprise Resource Planning (ERP) project has modernized the payroll functions of the Clerk & Comptroller (Clerk) and Palm Beach County (County) government. In October 2008, the new system replaced the Clerk’s outdated ACS Banner payroll, human resources and accounting system. In August 2009, the system replaced the County’s outdated mainframe Integral Payroll System. A team of payroll, accounting, human resources and information technology experts from the County and Clerk’s office searched extensively for the most effective and efficient software available. All parties agreed that Oracle’s PeopleSoft 9.0 was the best product on the market, exceeding the competition in many areas including functionality, cost and on-site support. In 2007, Oracle became the first Enterprise Software Company to receive J.D. Power and Associates Certification for Outstanding Service and Support. Oracle was also the recipient of five Intelligent Enterprise 2007 Readers' Choice Awards, including "Best ERP Software," outperforming Microsoft and SAP. Funded entirely by the revenue and technology fees collected through charges for document recordings, the project is now fully implemented and operational. In this report, you will learn how strategic product selection, expert support resources and effective project management facilitated a successful implementation of the award-winning system.
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